In compliance with CEL¡¯s ¡°one-stop service¡± concept, serving customers heart to heart and reducing customers¡¯ owning and operating costs, CEL provides over-value and professional equipment management service-Customer Support Agreement (CSA):
Example: Hydraulic Excavator
- Including 5000 hours or 2 years of maintenance service;
- Extended warranty period of major component parts to 5000 hours or 2 years;
- Including parts fee and labor cost;
- Flexible payment method;
- Raise the equipment re-selling value by providing a comprehensive service record;
- Caterpillar¡¯s professional standard of service.
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