Customer Support Agreement
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Customer Support Agreement (CSA)

In compliance with CEL¡¯s ¡°one-stop service¡± concept, serving customers heart to heart and reducing customers¡¯ owning and operating costs, CEL provides over-value and professional equipment management service-Customer Support Agreement (CSA):

Example: Hydraulic Excavator

  • Including 5000 hours or 2 years of maintenance service;
  • Extended warranty period of major component parts to 5000 hours or 2 years;
  • Including parts fee and labor cost;
  • Flexible payment method;
  • Raise the equipment re-selling value by providing a comprehensive service record;
  • Caterpillar¡¯s professional standard of service.

 
 
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